The Launch of the 2019 Harvey Nash / KPMG CIO Survey in Leeds

Posting date: 21 June 2019

Held at the Everyman Cinema, Leeds, our annual CIO event welcomed more than 130 CIOs and technology leaders to hear the results of the 2019 Harvey Nash / KPMG CIO Survey.

Our photographer was there catching it all. See photos here.

We were delighted to be joined by our panel, chaired by Will Parker, Associate Director at Harvey Nash, which included: 

  • Mark Rice – CIO – thebigword
  • Bella Abrams – Director of IT – University of Sheffield
  • Mike Jolley – Group CISO – Lowell Financial

6 things learnt last night

  • A time of massive change. 44% of organisations expect to change their product/service offering or business model in a fundamental way in the next 3 years
  • Technology doesn’t stop evolving. Organisations are continuing to invest in emerging technology – 1 in 20 are currently investing in quantum computing, for example
  • The rise of business-managed IT. Almost two-thirds of organisations allow business-managed IT investment, and approximately 1 in 10 actively encourage it
  • Up to 1 in 5 jobs will go to robots. Typically, survey respondents believe around 10% of their organisation’s workforce will be replaced within 5 years by AI / automation
  • Relentless rise of cyber-crime levels out? After tracking the growth of cyber-crime and confidence in dealing with the threat for some years, this is the first time the incidences have levelled out and confidence has grown
  • CIOs: ready for disruption. Not only is technology disrupting sectors, it’s disrupting the role of the technology leader too.  Executive board membership is down, and an explosion of new job titles and roles have occurred, from Chief Digital Officer to Chief Data Officer and beyond

Some interesting quotes…

  • Mark: “Our CIO survey takes a picture of change”
  • Mike: “This year has been the highest number of technology leaders who have said they’ve had a budget increase (55%)”
  • Mark: “20% [of roles expect to be automated in the next 5 years] - however there will be many new roles which will come in the future that people can take through”
  • Mike: “We have seen a significant amount of progress to become IT literates and push this [business-managed IT] forward”
  • Bella: “it starts and ends with what your principles are. ‘We value trust significantly more than we value control’”
  • Mark: “The issue is you need to be able to demonstrate that you are interested. Creation of decent working environment is important.” – when discussing why there aren’t more women in IT
  • Mark: “It is so obvious if having a diverse workforce is just a ticking box exercise.”
  • Bella: “For as long as people feel diverse work environments is a choice, the longer it will be an issue and won’t change.”
  • Bella: “Don’t tackle it as a problem. Think of it as a solution”