The Launch of the 2019 Harvey Nash / KPMG CIO Survey in Newcastle

Posting date: 26 June 2019

Held at the Crowne Plaza, Newcastle, our annual CIO event welcomed more than 100 CIOs and technology leaders to hear the results of the 2019 Harvey Nash / KPMG CIO Survey.

Our photographer was there to capture it all.  Take a look in our dedicated photo album.

We were delighted to be joined by our panel, chaired by Albert Ellis, Global CEO of Harvey Nash. The panel was made up of:

  • James Homes – CIO – North P&I Association 
  • Graeme Fletcher – CIO – Connect Health
  • Lesia Gibbons – Exec Level Transformation Director
  • Kirsten Edmondson – Digital Delivery Director – BGL Group
  • Oliver Davy – Head of Strategy and Architecture – Northgate plc

6 things we learnt last night…

  • A time of massive change. 44% of organisations expect to change their product/service offering or business model in a fundamental way in the next 3 years
  • Technology doesn’t stop evolving. Organisations are continuing to invest in emerging technology – 1 in 20 are currently investing in quantum computing, for example.
  • The rise of business-managed IT. Almost two-thirds of organisations allow business-managed IT investment, and approximately 1 in 10 actively encourage it
  • Up to 1 in 5 jobs will go to robots. Typically, survey respondents believe around 10% of their organisation’s workforce will be replaced within 5 years by AI / automation
  • Relentless rise of cyber-crime levels out? After tracking the growth of cyber-crime and confidence in dealing with the threat for some years, this is the first time the incidences have levelled out and confidence has grown
  • CIOs: ready for disruption. Not only is technology disrupting sectors, it’s disrupting the role of the technology leader too.  Executive board membership is down, and an explosion of new job titles and roles have occurred, from Chief Digital Officer to Chief Data Officer and beyond

Some interesting quotes…

Oliver: “Waterfall gets a bad name, but I think there’s still a place for it especially in digital change when those foundations are being put in place.” 

Graeme : “I completely agree that there needs to be common sense and there are facets of agile that are great when applied, but it has to be of benefit of the business and that’s when you can apply different methodologies when needed.”

Kirsten: “At BGL our bonuses are based on cultural milestones, which for a financial services company is very left-field. I think that outlines how important culture is. We need people who have the customer experience at heart.”

Lesia: “Whilst you can bring contractors in for the short term to deliver change, it is worth utilising the skills of your employees from other departments or other roles. This is a benefit to both cost and culture.”

James: “Culture for us is absolutely vital and it’s something I have instilled. Some of our more junior people have come in and hit the ground running. One finished university on the Friday and started with us on the Monday. That type of person can be invaluable.”

As the North East tech community shared ideas, the 2019 CIO Event was a reminder of the diversity of thought within the region and how we can utilise these discussions to the betterment of businesses in region. 

Our CIO survey allows organisations of all sizes to compare themselves on a global scale and gain unprecedented insight into issues facing the wider IT landscape. If you missed the event, feel free to contact our Newcastle office to arrange a meeting for a tailored overview of the publication.