Infrastructure Readiness Lead/ITIL Process Engineer
- Contract
This vacancy has now expired. Please see similar roles below...
Infrastructure Readiness Lead/ITIL Process Engineer,Warwickshire, 6-month contract,negotiable rate
My prestigious Client based in Atherstone is looking for IT Service Introduction Manager to support the ITIL4 process engineering work and also infrastructure readiness activities in the organisation on a 6-month contract basis.
This will be a dual role working within the Infrastructure Run team and ensuring the SIAM and WoW Workstreams are supported from run readiness perspective.
Your skills & experience:
1. Experience in working in a global environment
2. Solid Service Management background, across multiple disciplines
3. Strong leadership skills and able to persuade and influence at all levels
4. Be a good team player able to multi task and offer flexibility
5. Be able to work at all levels of the organisation and able to articulate Service Designs to a varied audience 6 Service Design and Transition experience including:
* The ability to define support models
* Strong experience in Process Engineering & Industrialisation
* Able to define Service Acceptance Criteria
* Understanding of non-functional requirements and able to translate into support documentation
* SIAM Operating Model working knowledge and experience desirable
* ITILv3 qualified, ITIL4 highly desirable
* Working knowledge of COBIT & Lean Six Sigma
Please do not hesitate to apply!
Similar jobs
We are sorry but your search has returned no results.
Use the search filters to change your criteria, or alternatively you can view all jobs and then filter down to what you're looking for.
Latest News and Insights
Teaser
PostContent Type
Latest NewsPublish date
03/12/2024
Summary
The last few years have seen a boom in demand for technology services as businesses digitised and transformed following the pandemic. But last year, this began to level out in a tough econ
by
Helen Fleming
Teaser
PostContent Type
Latest NewsPublish date
03/11/2024
Summary
I feel incredibly honoured to have the wonderful task of announcing the winners to the inaugural Nash Squared EmpowHER Inclusion Awards – founded by wo+men@NASH. I was simply overwhelmed
by
Harvey Nash UK
Teaser
PostContent Type
Latest NewsPublish date
03/08/2024
Summary
On International Women's Day, our CEO, Bev White, shares her thoughts on the progress (and lack of!) there has been in the number of women in tech. This article first appeared on Computing
by
Bev White