IT Engineer
- Permanent
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IT Engineer (permanent) – Solihull – £20,000-£26,000 per annum For my prestigious client, I am looking for an IT Engineer who will provide 2nd line support to the business.
In this role you will not only need a great telephone manner but also technical expertise which would allow you to support over 3000 users.
A successful candidate should have:
* Experience in providing 2nd line support in a corporate/mid-sized enterprise environment.
* Experience in supporting Microsoft environment: Office 365, Server, Exchange, PowerShell scripting.
* Previous experience with ServiceNow ticketing system.
* Intuition and an ability to quickly adapt and find fixes for previously unencountered issues.
Experience with ITIL would be highly desirable. You will be remotely supporting a broad range of business applications in a dynamic environment, without processes and documentation in place. Interviews are being held ASAP.
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