IT Support Engineer (MAC) - £35K - Ascot
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IT Support Analyst - £35K – Ascot
This is a fantastic opportunity for an IT Support Analyst to work for my disruptive technology client based in Berkshire to act as a single point of contact for internal users of IT.
The primary focus of the role is to resolve IT service requests and issues that can be completed remotely, by phone or face to face, managing the progress of all service requests sent on to other teams, and to manage all communication with users.
Key Requirements and Technologies:
- Mac Operating Systems and hardware
- Microsoft Office 365
- Exchange administration
- Active Directory
- Mobile Device Management and configuration
- Skype for Business and Video conferencing
- Ability to document new processes
- Be able to identify and recommend improvements to existing processes
- Customer service focus and customer service skills
My client is looking for someone who is personable and can think on their feet, if you are looking for your next challenge then please apply now for immediate consideration!
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