The Launch of the 2019 Harvey Nash/ KPMG CIO Survey in Glasgow

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Posting date: 27 September 2019
Held at 29 in Glasgow's Royal Exchange Square, our CIO event welcomed just under 80 CIOs and technology leaders to hear the results of the 2019 Harvey Nash / KPMG CIO Survey.

Our photographer was there to capture it all. Take a look in our dedicated photo album.

We were delighted to be joined by our panel, chaired by Albert Ellis, CEO of Harvey Nash Group, who were:

Paula Sussex - CEO - Student Loans Company
Garry Fingland - Group CIO - Weir Group
Keith Robertson - Chief Architect - Registers of Scotland

6 things we learnt at the event...

A time of massive change. 44% of organisations expect to change their product/service offering or business model in a fundamental way in the next 3 years

Technology doesn't stop evolving. Organisations are continuing to invest in emerging technology - 1 in 20 are currently investing in quantum computing, for example

The rise of business-managed IT. Almost two-thirds of organisations allow business-managed IT investment, and approximately 1 in 10 actively encourage it

Up to 1 in 5 jobs will go to robots. Typically, survey respondents believe around 10% of their organisation's workforce will be replaced within 5 years by AI / automation

Relentless rise of cyber-crime levels out? After tracking the growth of cyber-crime and confidence in dealing with the threat for some years, this is the first time the incidences have levelled out and confidence has grown

CIOs: ready for disruption. Not only is technology disrupting sectors, it's disrupting the role of the technology leader too. Executive board membership is down, and an explosion of new job titles and roles have occurred, from Chief Digital Officer to Chief Data Officer and beyond

Fantastic audience participation saw a lively debate across a multitude of topics. From the challenges of legacy estates, the pros and cons of cloud solutions, thoughts on future AI transformation and even the potential use of quantum computing in the work environment!

Some interesting quotes...

About legacy and innovation....

Paula: How do you marry the legacy estate with all the innovation? 

Keith: We know a few things about legacy; we've been around for over 400 years! We need to start talking about systems about products that deliver value to the business.

Paula: Re Student Loans Company - how can we be any other than a customer service focussed technology company?

Albert: technology seems to transcend all sectors 

On cloud... 

Garry: Some organisations rushed too quickly into cloud. Risk management is key. 

Paula: The public sector has a particular challenge about how cloud is costed. Audience member: we now view cloud as more safe than on prem 

Keith: Don't lift and shift from on prem to cloud, you'll be carrying all your problems with it. 

Garry: It's not a panacea 

Paula: The CapitalOne issue wasn't cloud, but how it was configured.