Business Analyst - Hybrid - Outside IR35

Harvey Nash is working exclusively with a well known University in the Manchester area. The organisation are looking for a Business Analyst, Outside IR35 on a hybrid basis.

Key Responsibilities:

  • Lead the technical solution for the university's CRM project, focusing on student registration for new students enrolling.
  • Collaborate with internal stakeholders to integrate four schools into the new CRM system, transitioning them to an IVR solution.
  • Contribute to the university's long-term vision of incorporating AI and chat bots into their systems.

Skills and Experience Required:

  • Proven experience with CRM systems.
  • Telephony experience, ideally with 8x8.
  • Strong stakeholder management skills.
  • Azure experience

How to Apply: If this role sounds of interest, please apply below.

Business Analyst - Hybrid - Outside IR35

Apply