Hard Facilities Management (HFM) Monitoring Officer

Location: West Lothian - on site | Contract: 12 months | Rate: circa £180/day (Inside IR35)

Our client is seeking a skilled and proactive Hard Facilities Management (HFM) Contract Monitoring Officer for a 12-month contract. In this role, you'll be responsible for overseeing the performance and delivery of HFM contracts across a diverse property portfolio, ensuring buildings remain safe, compliant, and fully operational.

You'll work as part of the Property Maintenance & Planned Improvement team, acting as a key point of contact for all matters relating to the HFM contracts, and ensuring that contractual, statutory, and financial obligations are met effectively.

Key Responsibilities

  • Monitor and manage HFM contract performance to meet service, audit, and compliance requirements.
  • Liaise with key stakeholders to ensure contracts deliver high-quality services and value for money.
  • Oversee planned and reactive maintenance, life cycle works, and compliance with Health & Safety, Building, and Fire Regulations.
  • Manage contractor relationships, attend progress and performance meetings, and review monthly reports and payment applications.
  • Support the procurement and tendering of maintenance and improvement works.
  • Carry out site inspections to assess service quality and compliance.
  • Manage and monitor the HFM budget, ensuring robust financial control and reporting.
  • Contribute to continuous improvement in contract management processes and performance monitoring.

About You
You'll be a confident and detail-oriented professional, capable of managing multiple priorities within a technical and time-sensitive environment.

Essential Requirements:

  • Degree or equivalent qualification in a building-related discipline (or working towards professional accreditation).
  • Strong communication and stakeholder management skills.
  • Proven experience in contract administration and budget management.
  • Sound knowledge of relevant legislation, including:
    • Health & Safety at Work Act
    • COSHH
    • CDM Regulations
    • Asbestos Regulations
    • Building Regulations
    • Water Bylaws
  • Proficient IT skills, including Microsoft Outlook, Word, and Excel.

Desirable:

  • Additional relevant professional qualifications.
  • Experience working within local government, education, or public sector environments.
  • Experience liaising with senior stakeholders or elected members.

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