Harvey Nash is recruiting for a Delivery Lead with deep understanding of IT service management, ITIL and SIAM frameworks.

  • 12 Month Contract
  • ServiceNow / Service Transformation Programme
  • £550 - £625 a day - Inside of IR35
  • Remote with one visit per month to site

This Programme is to modernise and align our clients service management capabilities with ITIL and SIAM principles. As a Senior Project / Delivery Lead, you will play a pivotal role in leading cross-functional delivery teams to realise key workstream outcomes.

Essential:

  • Proven experience leading complex delivery initiatives in agile and hybrid environments.
  • Strong track record of delivering medium to large-scale business and technology change projects.
  • Deep understanding of IT service management, ITIL and SIAM frameworks.
  • Experience managing project financials, including capex/opex structures and cost tracking.
  • Strong planning, reporting, and stakeholder management skills.
  • Experience with ServiceNow or similar service management platforms.
  • Practitioner-level qualifications in project or programme management (e.g., Agile, PRINCE2, APM, PMP).

Please apply today with your updated CV.

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