We're seeking a skilled Business Analyst to support a public sector programme focused on maintaining and enhancing a business critical legacy system. This internal service is used to manage claims related to a UK government benefit.
In this role you will be required to implement a number of regulatory changes to the system and ensure processes are as efficient as possible as well as full compliance with the new changes.
Key Responsibilities:
- Assess and support incoming change requests
- Facilitate 3 Amigos sessions and requirement elaboration workshops
- Create and manage tickets and maintain the product backlog
- Conduct process mapping and user journey mapping
- Facilitate workshops to clarify and gather requirements
- Identify and manage stakeholders effectively
- Provide technical insight where beneficial to support delivery
The Ideal Candidate will have the following:
- Strong experience as a Business Analyst with system upgrades/enhancements - specifically around regulatory changes
- Excellent facilitation and communication skills
- Familiarity with Agile delivery practices
- Technical understanding of systems (Java experience is advantageous)
- Located around the Newcastle Upon-Tyne area as you will be required to be in the office three days per week.
If this role sounds like a great opportunity, apply now!
