Project Manager - Mobile Commerce & Customer Experience

🚨 IMMEDIATE AVAILABILITY REQUIRED - INTERVIEWS TAKING PLACE NEXT WEEK

Location: London - 1-2 days onsite per week
Duration: 3 months
Rate: £500-£600 per day
IR35: Outside IR35

We are looking for an experienced Project Manager to lead a customer-focused digital transformation programme, with a strong emphasis on mobile app development, mobile commerce, eCommerce and customer loyalty.

Key Experience

  • Proven experience delivering mobile app development or mobile commerce programmes, ideally involving Shopify.
  • Experience implementing customer loyalty and rewards platforms.
  • Strong understanding of eCommerce integrations, including CRM, ERP, payment gateways, OMS and third-party platforms.
  • Experience with customer data, identity and Single Customer View integrations.
  • Experience delivering omnichannel customer journeys across web, mobile and in-store.
  • Strong understanding of customer adoption and engagement.
  • Proven ability to manage complex delivery roadmaps, technical dependencies and competing priorities.
  • Strong vendor, stakeholder and executive management experience.

Key Responsibilities

  • Manage Shopify integrations with core business systems and third-party platforms.
  • Drive customer experience improvements across web, mobile and loyalty channels.
  • Coordinate vendors, partners and internal technology teams.
  • Manage testing, data migration and deployment activities.
  • Manage risks, dependencies and programme governance.
  • Provide executive stakeholders with regular updates on progress and outcomes.

Candidates must be immediately available or available at very short notice. Interviews will take place next week.

London | 1-2 days onsite | £500-£600 per day | Outside IR35 | 3 months

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