User Researcher - Public Sector
6-Month Contract | Inside IR35 | Negotiable Day Rate
We are looking for an experienced User Researcher to join a public sector organisation on an initial 6-month contract.
You will work as part of a multidisciplinary digital team, helping to ensure services are designed around genuine user needs and supported by robust research and evidence.
Key responsibilities:
Plan and deliver user research across different stages of the service lifecycle
Conduct qualitative research including interviews, usability testing, contextual research and workshops
Identify user needs, behaviours, pain points and opportunities
Analyse and synthesise research findings into clear, actionable insights
Work closely with Product Managers, Designers, Business Analysts and Delivery teams
Champion user-centred design and accessibility throughout the development process
Communicate research findings effectively to stakeholders and influence service decisions
Support continuous improvement of services based on user evidence
Essential experience:
Strong commercial experience working as a User Researcher
Experience delivering research within agile, multidisciplinary teams
Confident using a range of qualitative research methods
Experience translating complex research into actionable recommendations
Strong stakeholder engagement and communication skills
Understanding of accessibility and inclusive research practices
Public sector or government digital experience would be highly advantageous
Contract details:
Initial 6-month contract
Inside IR35
Negotiable day rate
Public sector client
If you are an experienced User Researcher looking for your next public sector contract, please apply with an up-to-date CV for further information.
