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With over three decades of experience in the tech sector, we continually adapt to the ever-changing needs of our clients. We&rsquo;ve worked with over two-thirds of the world&rsquo;s leading companies, placing thousands of tech experts, from software engineers and data scientists to CIOs and CDOs.

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We pride ourselves on our incredible team, who provide a flexible, knowledgeable and personal approach to deliver you with bespoke solutions for all your talent needs. 

We&rsquo;re Harvey Nash, and we build amazing technology and digital teams.&nbsp;There are very few recruitment companies that offer the in-depth knowledge, network and enviable track record that comes from being totally dedicated to working in technology for over three decades. Our relationships with individuals and organisations span years and it is this intimacy with the technology sector that enables us to be so effective.

If you're looking to secure your next role or make your next best hire, we'd love to help. Get in touch to speak with one of our consultants today.

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Take a look at the IT jobs we&rsquo;ve got to take your career to where you want it to go. Whether you're looking for permanent, contract or even interim jobs, we can help match you with a role and a company that fits you.

We are delighted to provide bespoke talent solutions across Central Government. Here&rsquo;s some examples of the Government departments and bodies we&rsquo;re currently working with:&nbsp;

Our expert consultants work across the UK and Ireland, we've got it covered wherever you are. If you're looking to hire permanent, contract, interim talent or want to explore how statement of work can deliver project solutions outcomes, simply fill in the form below or give us a call on <a id="OWAc40cdf0d-e37e-b4a0-ca47-e8e9dc226073" class="OWAAutoLink" href="tel:+442073330033" data-auth="NotApplicable" data-outlook-id="060ea44b-a2de-494f-8b0d-71fbba4fa829">+44 (0) 20 7333 0033</a>.

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We’re Harvey Nash, and we build amazing technology and digital teams.There are very few recruitment companies that offer the in-depth knowledge, network and enviable track record that comes from being totally dedicated to working in technology for over three decades. Our relationships with individuals and organisations span years and it is this intimacy with the technology sector that enables us to be so effective.

Got a question about your assignment or pay, we've added some FAQs below:

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If you're looking to secure your next role or make your next best hire, we'd love to help. Get in touch to speak with one of our consultants today test

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Why Harvey Nash Financial Services?

We work with 80% of the world's leading financial businesses.

Financial Institutions we work with

Global insights into the current state of the tech job market, salaries, job satisfaction and more

If you&rsquo;re a technologist looking to navigate your career in this dynamic sector or a digital or HR leader looking to benchmark your organisation, this report is for you.

We are delighted to provide bespoke talent solutions across Higher Education. Here&rsquo;s some examples of the academic institutions we&rsquo;re currently working with:&nbsp;

<div>We're Harvey Nash, and we build amazing technology and digital teams. test</div>

We're Harvey Nash, and we build amazing technology and digital teams.

From senior appointments through to recruitment and project solutions we are experts in&nbsp;technology talent.&nbsp;
There are very few recruitment companies that offer the in-depth knowledge, network and enviable track record that comes from being totally dedicated to working in technology for over three decades. Our relationships with individuals and organisations span years and it is this connectivity with the technology sector that makes us so effective.

We build amazing technology teams

<div>We're Harvey Nash, and we build amazing technology and digital teams.</div>

<div>We&rsquo;re Harvey Nash, and we build amazing technology and digital teams. There are very few recruitment companies that offer the in-depth knowledge, network and enviable track record that comes from being totally dedicated to working in technology for over three decades. Our relationships with individuals and organisations span years and it is this intimacy with the technology sector that enables us to be so effective.</div>

Why choose Harvey Nash as your independent Direct Sourcing Curation Partner?

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From global enterprises to SMEs, we work with amazing clients all over the world to find you the best IT jobs in the market today. Here’s an example of some of the companies we’re working with at the moment.

<a href="https://www.lancaster.ac.uk/" target="_blank" rel="noopener">Our website</a><a href="https://www.lancaster.ac.uk/edi/" target="_blank" rel="noopener">Equality, Diversity &amp; Inclusion</a><a href="https://features.lancaster-university.uk/lancaster-university-virtual-tour/" target="_blank" rel="noopener">Campus tour</a>

Discover more about Lancaster University

"At Lancaster University you will join an IT team whose technical excellence and ability to deliver is unparalleled. Our community of people are determined to deliver outstanding customer experiences, rooted in the latest technology, as we transform our University through our ambitious digital strategy. This is a very exciting time to join us, as we deliver a new five-year Digital Strategy, with the core aim being, Digital at Lancaster to be recognised as a global leader in Higher Education. IT Services play a pivotal role in this transformation. Our digital strategy will allow us to use data as a strategic asset, make use of emerging AI technology, drive new levels of security and sustainability, transform global experiences, and deliver sector-leading personalised user experiences. We’re ready to build our team with innovative and ambitious people, who can join our fun, friendly and inclusive teams. If you are looking for a role that allows you to grow and develop your excellent technical skills to change the world through education, research and sustainable action, then come and join us."

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Discover Lancaster University Digital Strategy

We are delighted to provide bespoke talent solutions across local government. Here&rsquo;s some examples of the local authorities we&rsquo;re currently working with:&nbsp;

We’re Harvey Nash, and we build amazing technology and digital teams.

We are proud to provide bespoke talent solutions across the NHS. Here&rsquo;s some examples of the NHS boards we&rsquo;re currently working with:&nbsp;

If you're looking to secure your next role or make your next best hire, we'd love to help. Get in touch to speak with one of our consultants today

Discover more about Park Dean

"I’m excited to welcome new team members with a wide range of skills, experiences and backgrounds who will be able to lead, support and guide the next phase of our transformational development.With such a wide-ranging programme we have lots of opportunities available. We are a collaborative and engaging team, always learning new things that can improve the products and services that we deliver. You’ll bring capability and enthusiasm to support our ambitious vision, with a desire to make a real difference at all levels of skills and experience. We’re really excited to encourage people to join us to develop a sustainable and diverse team while supporting your professional and personal development.I look forward to receiving your application."

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We are delighted to provide bespoke talent solutions across the breadth of public sector. From academic institutions to local authorities we understand the unique challenges and intricacies to deliver and retain exceptional technology talent. Here&rsquo;s some examples of the organisations we&rsquo;re providing our public sector recruitment to:

Thank you for downloading our Tech Talent &amp; Salary Report, we hope you find this resource helpful. If you would like more information or to speak to one of our team about the findings please feel free to contact us at +44 (0) 20 7333 0033 or visit our contact us page <a href="https://www.harveynash.co.uk/contact-us">here.</a>

Let us help you find the talent you need. We'll match the skills, experience and competencies to help you succeed.

We appreciate you reaching out to us. Our team will review your requirements and respond shortly. In the meantime, please feel free to explore our website or contact us at +44 (0) 20 7333 0033 for immediate assistance.

<div>We&rsquo;re Harvey Nash, and we build amazing technology and digital teams.&nbsp;There are very few recruitment companies that offer the in-depth knowledge, network and enviable track record that comes from being totally dedicated to working in technology for over three decades. Our relationships with individuals and organisations span years and it is this intimacy with the technology sector that enables us to be so effective.</div>

We understand that people are the core of technology, not just 'services or solutions'. For over 30 years, we have been finding the best technology talent for our clients, using every possible method. Today, our expertise goes beyond recruitment, as we offer a wide range of solutions to help you solve any talent problem. Whether you need executive search, contracting, outsourcing, or innovative partnerships, our expert recruiters will advise and implement the best solution for your business.&nbsp;Have a vacancy you need support with - simply click on the button and get started or explore our recruitment solutions below.

Whatever your recruitment challenge, we have the solution for you

From global enterprises to SMEs, we work with amazing clients all over the world to find you the best IT jobs in the market today. Here&rsquo;s an example of some of the companies we&rsquo;re working with at the moment.

We are always on the lookout for talented individuals like yourself. Your CV has been sent to our team of consultants who will review and reach out if they identify a role that matches your skills and experience.

We encourage you to browse our current job openings and apply directly to any position that interests you.

<a href="https://preview.shorthand.com/jtpQd67EjCUxw0Zo" target="_blank" rel="noopener">Our website</a>
<a href="https://virtualcampustour.leeds.ac.uk/" target="_blank" rel="noopener">Campus tour</a>
<a href="https://www.linkedin.com/school/university-of-leeds/" target="_blank" rel="noopener">Our Linkedin</a>

Discover more about University of Leeds

"At the University of Leeds you will be joining an incredible community of people determined to make a difference, whether that be through providing inspiring student education, supporting University operations or contributing towards innovative research. It is a very exciting time to join us, our ambition is to become a global leader in the use of digital technologies, data and digital approaches to support student education, global lifelong learning, research and innovation.IT Services plays a critical part in that ambition and we’re delivering two significant and far-reaching programmes that will modernise our technology and improve our cyber security capability. In our annual review you can see just some of the significant progress we’ve already made – now we’re ready to grow our team further and we’re looking for talented individuals to join our fun, friendly and inclusive team."

Hear from Megan Parsons- Digital Education Manager of Engagement &amp; Communications. In this video, Megan, describes how the University of Leeds offers flexible working patterns and work-life support, alongside the opportunity to collaborate with inspiring people. If you are looking for a challenging role that makes an impact on society, make your next career move the University of Leeds.
&nbsp;
<code><iframe title="YouTube video player" src="https://www.youtube.com/embed/Edh6FUJc1tk?si=5JBeJealR7gXfXGV" width="560" height="315" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="allowfullscreen"></iframe></code>

<a href="https://www.salford.ac.uk/" target="_blank" rel="noopener">Our website</a>
<a href="https://explore.salford.ac.uk/" target="_blank" rel="noopener">Campus map</a>
<a href="https://www.salford.ac.uk/travel" target="_blank" rel="noopener">Travelling to the University</a>
<a href="https://www.salford.ac.uk/equity-diversity-and-inclusion" target="_blank" rel="noopener">Equality, Diversity &amp; Inclusion</a>

Discover more about University of Salford

Lorem ipsum dolor sit amet. Non dolor veritatis sit aliquam repellendus et porro minima est recusandae dolores nam ratione maiores.&nbsp;<code><iframe title="YouTube video player" src="https://www.youtube.com/embed/7diRsKDgtGM?si=QRuqOKS77awUNx_o" width="560" height="315" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="allowfullscreen"></iframe></code>

<a href="https://www.sheffield.ac.uk/it-services/about/working-it-services" target="_blank" rel="noopener">Working in IT Services</a>
<a href="https://www.sheffield.ac.uk/it-services/about/vision-and-strategy" target="_blank" rel="noopener">Vision and Strategy</a>
<a href="https://www.sheffield.ac.uk/it-services/about/values" target="_blank" rel="noopener">Values</a>
<a href="https://www.sheffield.ac.uk/it-services/about/structure" target="_blank" rel="noopener">Structure</a>

"I’m excited to welcome new team members with a wide range of skills, experiences and backgrounds who will be able to lead, support and guide the next phase of our transformational development.With such a wide-ranging programme we have lots of opportunities available. We are a collaborative and engaging team, always learning new things that can improve the products and services that we deliver. You’ll bring capability and enthusiasm to support our ambitious vision, with a desire to make a real difference at all levels of skills and experience. We’re really excited to encourage people to join us to develop a sustainable and diverse team while supporting your professional and personal development. I look forward to receiving your application."

Sheffield is England's fourth-largest city, with the wealth of facilities you would expect to find in a major city, yet it's compact, welcoming and accessible.
&nbsp;
<code><iframe src="https://www.youtube.com/embed/bLDqPtxcxbA?si=wUMIQqu8PpNXAiio" width="560" height="314" allowfullscreen="allowfullscreen"></iframe></code>

Back to meet the team

Consultant

Hi, I'm Emily and I'm a Consultant at Harvey Nash, based in Manchester.
I currently work within the IT recruitment team, specialising in contract roles across the Northwest.
Example roles I recruit for include:
<ul>
<li>Project Manager</li>
<li>Business Analyst</li>
<li>Programme Manager</li>
<li>Operation Delivery Provider&nbsp;</li>
</ul>
I graduated from Manchester Metropolitan University with a Philosophy and Politics degree in 2020, I have a wealth of customer facing experience, with recruitment being a natural next step.
Outside of work I love exploring Manchester to find the best bars and restaurants. I have a food blog which I started in lockdown 2020 where I post all my food recipes! I'm very social and love travelling with my partner.&nbsp;
The best piece of advice I've ever been given is, "Don't let yesterday take up too much of today."

Emily Maddocks

Find more tech jobs

Change Manager - Finance Systems Transformation
<div>
Contract: Initial 3 Months (Outside IR35) Location: North West (2 days per week on-site)
 The Opportunity
We are seeking an experienced Change Manager to support a critical finance systems transformation programme.
This is an important role that will be brought into the programme, helping to engage stakeholders, uncover challenges, and ensure the organisation is prepared for process and system improvements.
The successful candidate will play a key role in driving stakeholder engagement, business readiness, communications, and adoption across a finance function, working closely with Finance, Procurement, Programme Leadership, and system specialists.
<h2>Key Responsibilities</h2>
<ul>
<li>Develop and deliver the change management approach for the finance systems improvement programme.</li>
<li>Build trusted relationships with stakeholders across Finance, Procurement, and the wider organisation.</li>
<li>Facilitate workshops, engagement sessions, and stakeholder interviews to identify concerns, challenges, and opportunities for improvement.</li>
<li>Support the organisation in understanding and adopting new processes and ways of working.</li>
<li>Develop and execute communication, engagement, and business readiness plans.</li>
<li>Assess organisational impacts of proposed changes and create mitigation strategies where required.</li>
<li>Identify potential resistance to change and implement appropriate engagement activities to secure buy-in.</li>
<li>Ensure end users are prepared and supported throughout the transformation journey.</li>
<li>Track and report on stakeholder engagement, readiness, and adoption activities.</li>
<li>Work collaboratively with programme leadership to ensure change activity aligns with project milestones and delivery objectives.</li>
</ul>
<h2>Required Experience</h2>
<ul>
<li>Proven experience delivering change management on finance transformation, ERP, or enterprise system implementation programmes.</li>
<li>Strong stakeholder engagement and communication skills, with the ability to build trust and influence at all levels.</li>
<li>Demonstrable experience supporting organisations through process and behavioural change.</li>
<li>Experience conducting change impact assessments, readiness assessments, and stakeholder analysis.</li>
<li>Ability to work in environments where processes are evolving and requirements are still being defined.</li>
<li>Experience working closely with Business Analysts, Project Managers, and business stakeholders during discovery and design phases.</li>
<li>Strong workshop facilitation and stakeholder management capabilities.</li>
<li>Experience operating within complex organisations where stakeholder engagement is critical to programme success.</li>
</ul>
<h2>Highly Desirable</h2>
<ul>
<li>Experience of finance systems transformation programmes.</li>
<li>Public sector or higher education experience.</li>
<li>Experience supporting Finance, Procurement, Accounts Payable, Purchase-to-Pay (P2P), or related business functions.</li>
</ul>
<h2>&nbsp;</h2>
</div>

Change Manager

Business Analyst (Finance Transformation)
Contract | 3 Months Initially | Outside IR35 Location: North West (2 days per week on-site) Day Rate: Competitive
Overview
Our client is seeking an experienced Business Analyst to support a critical finance transformation and ERP implementation programme. This is an initial 3-month contract opportunity, operating outside IR35, with a requirement to be on-site two days per week.
Working within a fast-paced programme environment, you will play a key role in understanding current business processes, defining future-state solutions, and ensuring successful delivery against challenging project timelines.
Key Responsibilities
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Lead business analysis activities across a finance transformation and ERP implementation programme.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Conduct detailed As-Is and To-Be process analysis and mapping.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Gather, document and validate business requirements from a range of stakeholders.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Facilitate workshops to capture business needs, pain points and process improvements.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Translate business requirements into clear functional specifications and user stories where required.</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="8" data-aria-level="1">Identify risks, dependencies and potential delivery challenges within tight project timelines.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="9" data-aria-level="1">Provide ongoing stakeholder engagement and communication throughout the project lifecycle.</li>
</ul>
Required Experience
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Proven experience as a Business Analyst delivering ERP finance transformation or finance system implementation programmes.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Strong knowledge of finance processes, including areas such as Accounts Payable, Purchase-to-Pay (P2P), General Ledger, Budgeting and Financial Controls.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Demonstrable experience producing As-Is and To-Be process maps and business requirements documentation.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Experience working within complex stakeholder environments and managing competing priorities.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Strong workshop facilitation and requirements gathering skills.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="6" data-aria-level="1">Ability to work collaboratively across business, finance and technology teams.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="7" data-aria-level="1">Experience delivering within challenging timescales and fast-moving project environments.</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="8" data-aria-level="1">Excellent communication and stakeholder management capabilities.</li>
</ul>
&nbsp;

Finance Business Analyst

Contract Service Designer Location: Remote (UK) with occasional travel to Leeds / Manchester ]Contract: Initial 6 months (likely extension)IR35: Inside IR35Day Rate: Competitive / NegotiableWe are supporting a leading consultancy in the search for an experienced Service Designer to join a high-profile public sector transformation programme. This is an exciting opportunity to work within a multidisciplinary Agile team, helping to design and improve end-to-end services that deliver real value to users while meeting complex organisational and policy requirements. You'll work alongside User Researchers, Content Designers, Interaction Designers, Product Managers and Delivery Managers to shape services from discovery through to live.The Role As a Service Designer, you will:<ul><li>Design and improve end-to-end digital services across the full service lifecycle.</li><li>Map current and future state services using a range of service design techniques.</li><li>Facilitate workshops with stakeholders and multidisciplinary teams.</li><li>Translate complex user, business and operational needs into practical service improvements.</li><li>Work closely with User Researchers to ensure evidence drives design decisions.</li><li>Collaborate with Product Managers and Delivery Managers to prioritise service improvements.</li><li>Create service blueprints, journey maps, ecosystem maps and operational models.</li><li>Balance user needs with technical, operational and policy constraints.</li><li>Present recommendations confidently to senior stakeholders</li></ul>Essential Skills &amp; Experience<ul><li>Demonstrable commercial experience as a Service Designer.</li><li>Strong background delivering digital transformation projects.</li><li>Experience working within Agile multidisciplinary teams.</li><li>Excellent stakeholder engagement and workshop facilitation skills.</li><li>Strong understanding of user-centred design principles.</li></ul> Experience creating:<ul><li>Service Blueprints</li><li>Customer Journey Maps</li><li>Ecosystem Maps</li><li>Personas</li><li>Service Propositions</li><li>Ability to influence senior stakeholders and communicate complex ideas clearly.</li><li>Comfortable working across Discovery, Alpha, Beta and Live phases.</li></ul>Desirable <ul><li>Public sector or government experience.</li><li>Knowledge of the Government Service Standard and GDS Service Manual.</li><li>Experience working alongside User Researchers and Content Designers.</li><li>Familiarity with accessibility standards and inclusive design.</li><li>Experience using tools such as Miro, FigJam, Figma and Confluence</li></ul> If you're an experienced Service Designer looking for your next contract opportunity and enjoy solving complex service challenges within multidisciplinary teams, we'd love to hear from you.

Service Designer

<h1>P2P Delivery Officer</h1>Salary: £60,000 Location: Hybrid (2 days per week on site) Contract Type: FTC<h2>The Opportunity</h2>We are supporting a major transformation programme that has implemented new procurement technology and is now entering a critical phase focused on business adoption, operational readiness and successful delivery through to go-live and hypercare.The organisation is seeking an experienced P2P Delivery Officer to play a key role in ensuring the effective embedding of new Purchase-to-Pay processes across the business. This position will work closely with procurement, finance, change and project teams to support the transition to new ways of working and drive readiness across impacted stakeholders.The programme is scheduled to go live in March 2027, with post-go-live hypercare continuing through to June 2027.<h2>Key Responsibilities</h2><ul><li>Support the delivery of an end-to-end Purchase-to-Pay (P2P) transformation programme.</li><li>Drive business readiness, operational readiness and change readiness activities across impacted teams.</li><li>Work closely with Procurement, Finance and business stakeholders to ensure successful adoption of new processes.</li><li>Support transition activities leading up to go-live and throughout the hypercare period.</li><li>Identify and manage process impacts, risks and readiness gaps.</li><li>Facilitate stakeholder engagement, training support and adoption activities.</li><li>Collaborate with project teams to ensure business requirements are effectively translated into operational processes.</li><li>Support the embedding of new procurement systems and associated ways of working.</li></ul><h2>Essential Experience</h2>We are particularly interested in candidates who can demonstrate:<ul><li>Strong end-to-end Purchase-to-Pay (P2P) process knowledge.</li><li>Experience across both Procurement and Accounts Payable</li><li>Hands-on SAP Ariba experience gained within a transformation programme.</li><li>Experience supporting large-scale transformation programmes.</li><li>Strong understanding of procurement operations and processes.</li><li>Business readiness, operational readiness and change readiness experience.</li><li>Stakeholder engagement experience across multiple business functions.</li><li>Experience supporting programmes through implementation, go-live and hypercare.</li></ul><h2>Highly Desirable Experience</h2><ul><li>Experience supporting or delivering an end-to-end SAP Ariba implementation.</li><li>Strong understanding of the Requisition-to-Purchase Order (PO) process within SAP Ariba.</li><li>Knowledge of procurement workflows, approvals, sourcing and purchasing processes within SAP Ariba.</li><li>Experience helping organisations embed new procurement systems and realise business benefits following implementation.</li></ul><h2> </h2>

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