If you're looking to secure your next role or make your next best hire, we'd love to help. Get in touch to speak with one of our consultants today

One of the most influential global studies on technology strategy

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With over three decades of experience in the tech sector, we continually adapt to the ever-changing needs of our clients. We&rsquo;ve worked with over two-thirds of the world&rsquo;s leading companies, placing thousands of tech experts, from software engineers and data scientists to CIOs and CDOs.

Ever dreamed of having a job you love?

We pride ourselves on our incredible team, who provide a flexible, knowledgeable and personal approach to deliver you with bespoke solutions for all your talent needs. 

We&rsquo;re Harvey Nash, and we build amazing technology and digital teams.&nbsp;There are very few recruitment companies that offer the in-depth knowledge, network and enviable track record that comes from being totally dedicated to working in technology for over three decades. Our relationships with individuals and organisations span years and it is this intimacy with the technology sector that enables us to be so effective.

If you're looking to secure your next role or make your next best hire, we'd love to help. Get in touch to speak with one of our consultants today.

How do we balance its incredible potential of AI with its catastrophic possibilities?

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Want us to find a job for you? Send us your CV and we'll be in touch when a suitable role comes up.

Take a look at the IT jobs we’ve got to take your career to where you want it to go. Whether you're looking for permanent, contract or even interim jobs, we can help match you with a role and a company that fits you.

We are delighted to provide bespoke talent solutions across Central Government. Here&rsquo;s some examples of the Government departments and bodies we&rsquo;re currently working with:&nbsp;

Our expert consultants work across the UK and Ireland, we've got it covered wherever you are. If you're looking to hire permanent, contract, interim talent or want to explore how our talent solutions can support you, simply fill in the form below or give us a call on +44 (0) 20 7333 0033.

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We’re Harvey Nash, and we build amazing technology and digital teams.There are very few recruitment companies that offer the in-depth knowledge, network and enviable track record that comes from being totally dedicated to working in technology for over three decades. Our relationships with individuals and organisations span years and it is this intimacy with the technology sector that enables us to be so effective.

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If you're looking to secure your next role or make your next best hire, we'd love to help. Get in touch to speak with one of our consultants today test

To download you copy of the 2023 Digital Leadership Report, simply fill in the form and hit submit.

Why Harvey Nash Financial Services?

We work with 80% of the world's leading financial businesses.

Financial Institutions we work with

Global insights into the current state of the tech job market, salaries, job satisfaction and more

If you’re a technologist looking to navigate your career in this dynamic sector or a digital or HR leader looking to benchmark your organisation, this report is for you.

We are delighted to provide bespoke talent solutions across Higher Education. Here&rsquo;s some examples of the academic institutions we&rsquo;re currently working with:&nbsp;

<div>We're Harvey Nash, and we build amazing technology and digital teams. test</div>

We're Harvey Nash, and we build amazing technology and digital teams.

From senior appointments through to recruitment and project solutions we are experts in&nbsp;technology talent.&nbsp;
There are very few recruitment companies that offer the in-depth knowledge, network and enviable track record that comes from being totally dedicated to working in technology for over three decades. Our relationships with individuals and organisations span years and it is this connectivity with the technology sector that makes us so effective.

We build amazing technology teams

<div>We're Harvey Nash, and we build amazing technology and digital teams.</div>

<div>We&rsquo;re Harvey Nash, and we build amazing technology and digital teams. There are very few recruitment companies that offer the in-depth knowledge, network and enviable track record that comes from being totally dedicated to working in technology for over three decades. Our relationships with individuals and organisations span years and it is this intimacy with the technology sector that enables us to be so effective.</div>

Why choose Harvey Nash as your independent Direct Sourcing Curation Partner?

Please complete the form to get the full neuroinclusive guide. You will get instant access to the guide, which you can download and use as you wish.

From global enterprises to SMEs, we work with amazing clients all over the world to find you the best IT jobs in the market today. Here’s an example of some of the companies we’re working with at the moment.

<a href="https://www.lancaster.ac.uk/" target="_blank" rel="noopener">Our website</a><a href="https://www.lancaster.ac.uk/edi/" target="_blank" rel="noopener">Equality, Diversity &amp; Inclusion</a><a href="https://features.lancaster-university.uk/lancaster-university-virtual-tour/" target="_blank" rel="noopener">Campus tour</a>

Discover more about Lancaster University

"At Lancaster University you will join an IT team whose technical excellence and ability to deliver is unparalleled. Our community of people are determined to deliver outstanding customer experiences, rooted in the latest technology, as we transform our University through our ambitious digital strategy. This is a very exciting time to join us, as we deliver a new five-year Digital Strategy, with the core aim being, Digital at Lancaster to be recognised as a global leader in Higher Education. IT Services play a pivotal role in this transformation. Our digital strategy will allow us to use data as a strategic asset, make use of emerging AI technology, drive new levels of security and sustainability, transform global experiences, and deliver sector-leading personalised user experiences. We’re ready to build our team with innovative and ambitious people, who can join our fun, friendly and inclusive teams. If you are looking for a role that allows you to grow and develop your excellent technical skills to change the world through education, research and sustainable action, then come and join us."

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Discover Lancaster University Digital Strategy

We are delighted to provide bespoke talent solutions across local government. Here&rsquo;s some examples of the local authorities we&rsquo;re currently working with:&nbsp;

We’re Harvey Nash, and we build amazing technology and digital teams.

We are proud to provide bespoke talent solutions across the NHS. Here&rsquo;s some examples of the NHS boards we&rsquo;re currently working with:&nbsp;

If you're looking to secure your next role or make your next best hire, we'd love to help. Get in touch to speak with one of our consultants today

Discover more about Park Dean

"I’m excited to welcome new team members with a wide range of skills, experiences and backgrounds who will be able to lead, support and guide the next phase of our transformational development.With such a wide-ranging programme we have lots of opportunities available. We are a collaborative and engaging team, always learning new things that can improve the products and services that we deliver. You’ll bring capability and enthusiasm to support our ambitious vision, with a desire to make a real difference at all levels of skills and experience. We’re really excited to encourage people to join us to develop a sustainable and diverse team while supporting your professional and personal development.I look forward to receiving your application."

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We are delighted to provide bespoke talent solutions across the breadth of public sector. From academic institutions to local authorities we understand the unique challenges and intricacies to deliver and retain exceptional technology talent. Here&rsquo;s some examples of the organisations we&rsquo;re providing our public sector recruitment to:

Thank you for downloading our Tech Talent &amp; Salary Report, we hope you find this resource helpful. If you would like more information or to speak to one of our team about the findings please feel free to contact us at +44 (0) 20 7333 0033 or visit our contact us page <a href="https://www.harveynash.co.uk/contact-us">here.</a>

Let us help you find the talent you need. We'll match the skills, experience and competencies to help you succeed.

We appreciate you reaching out to us. Our team will review your requirements and respond shortly. In the meantime, please feel free to explore our website or contact us at +44 (0) 20 7333 0033 for immediate assistance.

<div>We&rsquo;re Harvey Nash, and we build amazing technology and digital teams.&nbsp;There are very few recruitment companies that offer the in-depth knowledge, network and enviable track record that comes from being totally dedicated to working in technology for over three decades. Our relationships with individuals and organisations span years and it is this intimacy with the technology sector that enables us to be so effective.</div>

We understand that people are the core of technology, not just 'services or solutions'. For over 30 years, we have been finding the best technology talent for our clients, using every possible method. Today, our expertise goes beyond recruitment, as we offer a wide range of solutions to help you solve any talent problem. Whether you need executive search, contracting, outsourcing, or innovative partnerships, our expert recruiters will advise and implement the best solution for your business.&nbsp;Have a vacancy you need support with - simply click on the button and get started or explore our recruitment solutions below.

Whatever your recruitment challenge, we have the solution for you

From global enterprises to SMEs, we work with amazing clients all over the world to find you the best IT jobs in the market today. Here&rsquo;s an example of some of the companies we&rsquo;re working with at the moment.

We are always on the lookout for talented individuals like yourself. Your CV has been sent to our team of consultants who will review and reach out if they identify a role that matches your skills and experience.

We encourage you to browse our current job openings and apply directly to any position that interests you.

<a href="https://preview.shorthand.com/jtpQd67EjCUxw0Zo" target="_blank" rel="noopener">Our website</a><a href="https://virtualcampustour.leeds.ac.uk/" target="_blank" rel="noopener">Campus tour</a><a href="https://www.linkedin.com/school/university-of-leeds/" target="_blank" rel="noopener">Our Linkedin</a>

Discover more about University of Leeds

"At the University of Leeds you will be joining an incredible community of people determined to make a difference, whether that be through providing inspiring student education, supporting University operations or contributing towards innovative research. It is a very exciting time to join us, our ambition is to become a global leader in the use of digital technologies, data and digital approaches to support student education, global lifelong learning, research and innovation.IT Services plays a critical part in that ambition and we’re delivering two significant and far-reaching programmes that will modernise our technology and improve our cyber security capability. In our annual review you can see just some of the significant progress we’ve already made – now we’re ready to grow our team further and we’re looking for talented individuals to join our fun, friendly and inclusive team."

Hear from Megan Parsons- Digital Education Manager of Engagement &amp; Communications. In this video, Megan, describes how the University of Leeds offers flexible working patterns and work-life support, alongside the opportunity to collaborate with inspiring people. If you are looking for a challenging role that makes an impact on society, make your next career move the University of Leeds.&nbsp;<code><iframe title="YouTube video player" src="https://www.youtube.com/embed/Edh6FUJc1tk?si=5JBeJealR7gXfXGV" width="560" height="315" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="allowfullscreen"></iframe></code>

<a href="https://www.salford.ac.uk/" target="_blank" rel="noopener">Our website</a><a href="https://explore.salford.ac.uk/" target="_blank" rel="noopener">Campus map</a><a href="https://www.salford.ac.uk/travel" target="_blank" rel="noopener">Travelling to the University</a><a href="https://www.salford.ac.uk/equity-diversity-and-inclusion" target="_blank" rel="noopener">Equality, Diversity &amp; Inclusion</a>

Discover more about University of Salford

Lorem ipsum dolor sit amet. Non dolor veritatis sit aliquam repellendus et porro minima est recusandae dolores nam ratione maiores.&nbsp;<code><iframe title="YouTube video player" src="https://www.youtube.com/embed/7diRsKDgtGM?si=QRuqOKS77awUNx_o" width="560" height="315" frameborder="0" allow="accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share" allowfullscreen="allowfullscreen"></iframe></code>

<a href="https://www.sheffield.ac.uk/it-services/about/working-it-services" target="_blank" rel="noopener">Working in IT Services</a><a href="https://www.sheffield.ac.uk/it-services/about/vision-and-strategy" target="_blank" rel="noopener">Vision and Strategy</a><a href="https://www.sheffield.ac.uk/it-services/about/values" target="_blank" rel="noopener">Values</a><a href="https://www.sheffield.ac.uk/it-services/about/structure" target="_blank" rel="noopener">Structure</a>

"I’m excited to welcome new team members with a wide range of skills, experiences and backgrounds who will be able to lead, support and guide the next phase of our transformational development.With such a wide-ranging programme we have lots of opportunities available. We are a collaborative and engaging team, always learning new things that can improve the products and services that we deliver. You’ll bring capability and enthusiasm to support our ambitious vision, with a desire to make a real difference at all levels of skills and experience. We’re really excited to encourage people to join us to develop a sustainable and diverse team while supporting your professional and personal development. I look forward to receiving your application."

Sheffield is England's fourth-largest city, with the wealth of facilities you would expect to find in a major city, yet it's compact, welcoming and accessible.&nbsp;<code><iframe src="https://www.youtube.com/embed/bLDqPtxcxbA?si=wUMIQqu8PpNXAiio" width="560" height="314" allowfullscreen="allowfullscreen"></iframe></code>

Back to meet the team

Senior Consultant

Hi, I&rsquo;m Simon, I'm a Senior Consultant in the Financial Services team, based in London.&nbsp;
I primarily focus on the contract recruitment market. With over 15 years experience, my background is in recruiting technology and transformation talent into Financial and Professional services.&nbsp;Typical roles I deliver revolve around the Project &amp; Programme Management and Business Analysis specialisms. I enjoy interacting with clients&nbsp; and candidates, cultivating long term relationships.&nbsp;
Outside of work as a father of 2 young children, I&rsquo;m kept very busy.&nbsp;I like to exercise when I can, and am an Arsenal and England Rugby fan. I&rsquo;m interested in current affairs, music, sports, cooking, and travel.
The best piece of advice I've ever been given is 'get out there and make it happen!'

Simon Jelbart

Find more tech jobs

Fantastic opportunity, send CV for more info.The consultant will operate as a senior development lead and principal-level C# / .NET engineer within Risk, Product Control and ESG IT. The role combines hands-on engineering with solution design, stream leadership, technical oversight and delivery accountability across a CTB portfolio.The role will support new product onboarding, feature delivery, methodology changes, platform enhancements, service modernisation and selected greenfield components. The consultant is expected to remain substantially hands-on, contributing approximately 25%-50% as an individual contributor, with the balance focused on coordination, design governance, mentoring, dependency management and delivery execution.The technology stack is primarily C# / .NET, supported by MongoDB, SQL Server data warehouse components, enterprise messaging and OpenShift-based container platforms. The role will use the bank's internal developer platform capabilities to deliver secure, resilient, observable and portable services aligned to modern engineering and platform standards.<h1>Duties and Responsibilities</h1><ul><li>Lead technical analysis, solution design and hands-on development of applications, services, APIs, event-driven components, batch processes and platform-aligned capabilities.</li><li>Act as a C# / .NET SME, setting engineering direction and ensuring solutions are clean, maintainable, testable and aligned to modern .NET practices, SOLID principles and appropriate design patterns.</li><li>Produce and review solution designs covering service boundaries, contracts, data models, integration patterns, idempotency, resilience, security, observability and operational supportability.</li><li>Contribute directly to code delivery while reviewing implementation approaches, pull requests and engineering standards across the team.</li><li>Lead delivery streams across internal and external resources, including work breakdown, estimation, sprint planning, technical triage, dependency management, risk management and stakeholder reporting.</li><li>Apply and extend internal developer platform and platform engineering patterns, including shared .NET libraries, reusable templates, golden paths, automated delivery, configuration and operational dashboards.</li><li>Support migration from Windows-hosted services to OpenShift, including containerisation, Helm-based deployment, Kubernetes orchestration, scaling, storage integration, service mesh alignment and production readiness.</li><li>Design and optimise integrations across MongoDB, SQL Server / data warehouse components, REST APIs, enterprise data sources and messaging platforms such as ActiveMQ, Kafka or Redpanda.</li><li>Design event-driven solutions using appropriate messaging patterns including publish/subscribe, competing consumers, retries, dead-letter handling, schema/version management and effectively-once processing where required.</li><li>Use AI-enabled engineering tooling responsibly to improve delivery productivity, including integrated agentic coding assistants, prompt engineering, code review support and, where appropriate, agentic workflow patterns and MCP-based integrations.</li><li>Mentor developers and improve team capability across C# / .NET, OpenShift, MongoDB, SQL, messaging, platform engineering and modern engineering practices.</li><li>Ensure appropriate unit, integration, contract, regression, performance and system testing is applied, and support UAT, release preparation, cutover and early-life support.</li><li>Liaise with business users, methodology teams, delivery managers, support teams, platform teams and other ISD teams to ensure delivery remains aligned to business priorities, platform standards and control expectations.</li><li>Adhere to development standards, SDLC processes, change control, information security and operational resilience expectations.</li></ul><h1>Qualifications, Skills and Experience</h1><h2>Essential Experience</h2><ul><li>Extensive experience as a senior developer, technical lead, principal engineer, stream lead or development lead in a complex enterprise technology environment.</li><li>Strong hands-on C# / .NET development experience, with the credibility to lead senior engineers while still contributing directly to delivery.</li><li>Experience producing solution designs, guiding implementation and coordinating work across multiple developers, workstreams or delivery partners.</li><li>Experience delivering CTB change across production-facing systems where resilience, supportability, auditability, security and controlled change are important.</li><li>Experience applying engineering best practice including loose coupling, contract-first design, idempotency, automated testing, secure coding, observability and operational readiness.</li><li>Experience leading people to deliver, including mentoring, work allocation, delivery tracking, quality review and constructive challenge, while remaining substantially hands-on.</li><li>Experience working with business and IT stakeholders in a pressured delivery environment, ideally within financial services or another regulated industry.</li></ul><h2>Technical Knowledge / Skills</h2><ul><li>Expert knowledge of C# and strong knowledge of .NET Framework, .NET Core and modern .NET.</li><li>Strong understanding of solution design, service boundaries, design patterns, SOLID principles, microservice architecture and scalable service design.</li><li>Strong experience developing REST APIs and integration patterns, including contract-first API design, versioning, validation, error models and backward compatibility.</li><li>Strong document database knowledge, preferably MongoDB, including schema design, indexing, aggregation, performance tuning, consistency trade-offs and operational considerations.</li><li>Strong relational database and SQL skills, including design, optimisation and data warehouse interaction.</li><li>Strong knowledge of enterprise messaging and event-driven architecture, ideally ActiveMQ, Kafka, Redpanda or equivalent, including message contracts, ordering, retries, DLQs and consumer resilience.</li><li>Strong knowledge of container platforms and cloud-native architecture, preferably OpenShift/Kubernetes, including Helm deployment, orchestration, scaling, service discovery, configuration and runtime operations.</li><li>Good knowledge of Kubernetes ecosystem capabilities including KEDA or equivalent event-driven scaling, Istio or equivalent service mesh, ingress/routing, secrets/configuration management and persistent volume/claim patterns using storage platforms such as Portworx.</li><li>Good knowledge of automated testing and delivery practices, including unit, integration and contract testing, CI/CD pipelines, source control, quality gates and container image management.</li><li>Practical experience with tooling such as JIRA, Bamboo, Git / Bitbucket, NuGet and container image registries.</li><li>Knowledge of platform engineering practices, internal developer platforms, golden paths, reusable templates, paved-road adoption and self-service delivery capabilities.</li><li>Knowledge and practical experience of AI-enabled development tooling, integrated agentic coding assistants and prompt engineering; experience designing agentic workflows or MCP-enabled integrations is desirable.</li><li>Risk IT, Product Control IT, ESG IT, regulatory technology or financial-services domain experience is desirable.</li></ul><h1> </h1>

Principal C# Engineer / Snr Dev Lead

Fantastic opportunity to join a world class banking environment The role sits within the Markets Data Risk Execution team in Markets COO and is responsible for driving strategic data transformation initiatives across Markets Data Risk while establishing and leading the sustainable BAU control framework that will support the target state operating model. The role combines hands-on transformation delivery with ownership of operational data controls, governance, and data quality management across Markets.The successful candidate will lead execution of strategic initiatives focused on trade population, market data, reference data, business hierarchy, product hierarchy, pricing environments, Critical Data Elements (CDEs), and Data Quality (DQ) controls. The role will work closely with Trading, In-Business Risk, Global Market Risk, Finance, Technology, Quants, and Control functions to deliver strategic improvements while ensuring a robust and scalable control environment.As the organization transitions from transformation delivery to an enhanced BAU operating model, this role will play a critical leadership position in embedding controls, operationalizing governance standards, driving data quality remediation, and ensuring ongoing operating effectiveness across Markets Data Risk.What you'll doStrategic Data Transformation Leadership<ul><li>Lead and drive execution of strategic Markets Data Risk initiatives focused on trade population, trade attributes, market data, reference data, business hierarchy, product hierarchy and pricing environments.</li><li>Define, coordinate and execute complex cross-business transformation programs supporting Markets Data Risk and Price Risk target-state objectives.</li><li>Partner with stakeholders to define best-in-class target state solutions, operating models and control frameworks.</li><li>Conduct business analysis, data analysis, testing, implementation and change management activities supporting strategic delivery.</li><li>Influence strategic direction, support executive decision-making and provide recommendations aligned to business objectives and regulatory expectations.</li></ul>Data Quality, Controls &amp; Governance<ul><li>Design, implement, operate and continuously enhance controls across Markets data domains, Critical Data Elements (CDEs) and associated Data Quality validations.</li><li>Analyze end-to-end data flows, identify control weaknesses and data quality issues, and drive remediation through sustainable solutions.</li><li>Conduct control gap assessments and implement enhancements to strengthen the risk and control framework.</li><li>Drive standardization, documentation and evidencing of controls and ensure alignment with strategic infrastructure initiatives and regulatory requirements.</li><li>Monitor data quality metrics and provide meaningful insights to support risk-based decision making and prioritization.</li><li>Develop practical solutions that can be deployed consistently across asset classes and regions.</li></ul>BAU Control Framework Leadership<ul><li>Own and evolve the ongoing BAU operating model supporting Markets Data Risk controls and governance.</li><li>Establish sustainable monitoring, escalation, governance and reporting processes for key data controls and quality standards.</li><li>Support implementation and ongoing effectiveness assessments of MCA-aligned controls within trading environments.</li><li>Promote a strong risk and control culture and ensure effective escalation of issues, emerging risks and control deficiencies.</li></ul>Stakeholder, Regulatory &amp; Team Leadership<ul><li>Lead working groups and delivery forums involving business, technology, risk and finance stakeholders.</li><li>Prepare and deliver executive-level communications and updates for senior management, governance forums, Internal Audit and regulators.</li><li>Serve as a trusted advisor on Markets data risk, governance, controls and strategic data execution.</li><li>Support the recruitment, development and leadership of a high-performing team with strong data analytics and risk/control expertise.</li></ul>Qualifications &amp; Experience<ul><li>10+ years of experience in Markets data, data transformation, data analytics, control functions, product control, market risk, valuation control or related disciplines.</li><li>Strong experience delivering complex strategic transformation initiatives within Markets or equivalent financial services environments.</li><li>Deep knowledge of Markets products, valuation methodologies, trade lifecycle processes and associated data structures across multiple asset classes.</li><li>Expertise in trade population, market data, reference data, data lineage, data governance and data quality management.</li><li>Demonstrated experience designing, implementing and monitoring controls in a 1LOD or 2LOD environment.</li><li>Strong business analysis, change management and stakeholder management capabilities.</li><li>Ability to operate effectively in complex, ambiguous and fast-paced environments while driving execution across multiple stakeholders.</li><li>Excellent communication and executive presentation skills with the ability to influence senior stakeholders and governance forums.</li></ul>What we'll need from you<ul><li>10+ years in data analytics within Markets (1st or 2nd line), with a strong grasp of financial products, operational intricacies, and various Markets asset classes (Equities, Rates, FX, Markets Treasury, Spread Products, Commodities, etc.), including their data structures and valuation methodologies, CDE requirements</li><li>Comprehensive understanding of how data influences business decisions, including expertise in data modeling and manipulation patterns</li><li>Knowledge of CDE and validation related data quality issues at process touchpoints in complex technology environments</li><li>Extensive experience in designing and monitoring key controls in Manager's Control Assessment (MCA), particularly within trading environments. Possesses a strong controls mindset, adept at identifying, mitigating, communicating, and escalating risks effectively</li><li>Bachelor's/University degree or equivalent experience, Masters degree a plus.</li></ul>Technical Skills<ul><li>Advanced Excel and PowerPoint skills.</li><li>Strong SQL and advance data mining capabilities.</li><li>Advanced Tableau for data analysis and visualization.</li><li>Advanced Python/Jupyter data analysis.</li><li>Familiarity with project delivery tools such as JIRA, Confluence and MS Project.</li></ul> Critical Competencies <ol><li>Strategic Data Transformation Leadership</li><li>Trade Population &amp; Price Risk Data Expertise</li><li>Data Quality &amp; CDE Control Framework Design</li><li>Cross-Asset Markets Knowledge</li><li>Regulatory &amp; Audit Management</li><li>Operational Risk &amp; Controls Expertise</li><li>Executive Stakeholder Management</li><li>Change Delivery &amp; Program Execution</li><li>People Leadership &amp; Team Development</li><li>Data Analytics and Decision Support</li></ol> Send your cv for more information

Markets Data Transformation Lead

Fantastic opportuntity to join a thriving financial services organisation. <table><tbody><tr><td width="295">Spring boot microservice development, building secure, scalable cloud-native solutions and strong CI/CD and automation practices</td></tr><tr><td width="295">8 or more years experience required.Nice to haves: SDLC development using Agentic tools.Bachelor's degree in Computer Science or equivalent practical experience is required.</td></tr></tbody></table>Senior Software Engineer We are seeking a Senior Software Engineer to join our Disputes technology team, responsible for building and enhancing scalable, resilient services that support the end-to-end dispute lifecycle. This role focuses on delivering critical financial workflows that ensure high availability, regulatory compliance, and strong customer experience. You will design, develop, test, and maintain high-quality backend services and APIs. You will own features end-to-end, from design and implementation through deployment and production support. You will contribute to system architecture and design, ensuring scalability, resiliency, and performance, while building and enhancing systems that support the dispute lifecycle, including initiation, workflow progression, resolution, and arbitration. The role involves implementing workflow- and state-driven processing models, integrating with data provisioning, queue management, and financial processing systems, and applying modern engineering practices such as CI/CD, automated testing, and DevOps to improve delivery quality and efficiency. You will troubleshoot production issues, perform root cause analysis, and collaborate closely with Product, Architecture, and Platform teams. You will participate in code reviews, design discussions, and continuous improvement initiatives. Candidates should have strong experience in software development using Java (Spring Boot) or similar backend technologies, with proven experience building microservices and distributed systems. A solid understanding of the software development lifecycle, including Agile and DevOps practices, is required. Experience designing RESTful APIs, working with event-driven systems, and using relational or NoSQL databases is expected. Strong problem-solving skills and the ability to troubleshoot complex production systems are essential. Drives the adoption of AI-assisted development practices across the full software lifecycle, leveraging tools such as GitHub Copilot and Claude to accelerate coding, testing, and delivery while improving quality and efficiency. Experience in payments or financial services is preferred, particularly in dispute processing, chargebacks, or transaction lifecycle management. Familiarity with workflow or state-machine-based systems and experience with cloud platforms such as AWS or Azure are advantageous. Knowledge of observability, monitoring, and operational best practices will also be valuable. You are a self-starter with a strong sense of ownership and accountability, comfortable working in complex, distributed systems and fast-paced, regulated environments. You communicate effectively, collaborate well across teams, and are passionate about building scalable, reliable, high-quality software solutions. A Bachelor's degree in Computer Science or equivalent practical experience is required. All activities involving access to corporate information must be performed in compliance with company security policies and standards. Send your cv for more information

Senior Software Engineer

Fantastic opportunity to join 1 of the biggest banks in the UK as a Conversational Designer.Essential: 5+ years working specifically as a Conversational Designer - shaping customer facing conversational models.The focus of the role is shaping and evolving our conversational AI capabilities, with a strong emphasis on designing systems around real customer behaviour. We're particularly interested in people who have hands-on experience with generative AI and who have built or shaped conversational experiences across both chat and voice channels. Because these are probabilistic systems, we're looking for someone who understands how conversational models behave in the real world and can help guide their development, performance, and customer experience outcomes. What's especially exciting is that this is a completely new role for the bank. We're entering relatively uncharted territory, so there's a significant opportunity to influence the direction of the function, define best practices, and make a lasting impact. The work itself sits at the forefront of innovation within the industry and is considered one of the bank's highest-priority strategic initiatives. We're ideally looking for someone who has spent a number of years working in conversational AI, chat, or related customer interaction technologies and is excited by the opportunity to help shape something from the ground up."What We're Looking For:<ul><li>Extensive experience in designing and refining customer experiences (chatbots, virtual assistants) for conversational agents in high demand services.</li><li>Provide expert leadership in delivering optimal customer experiences, with a strong understanding of how the AI model retrieves and generates responses.</li><li>Establish rigorous testing and feedback loops, using AI QA tools to scale analysis and optimise conversation flows.</li><li>Deep understanding of User Centred Design and the practical application of design principles into conversational systems.</li><li>Evaluate conversational experiences both internally and externally, providing recommendations that could enhance experience and improve efficiency.</li><li>Working knowledge of conversational AI Platforms such as Amazon Lex, Google CX Agent Studio/Dialogflow, IBM Watson.</li><li>Knowledge of Generative AI, LLMs and Agentic AI systems.</li><li>Strong understanding of user experience (UX), linguistics, conversational design principles.</li><li>Understanding of IVR systems and Voice User Interfaces.</li><li>Experience in Agile delivery environments.</li><li>Excellent communication and presentational skills.</li></ul>A big plus if you also have:<ul><li>Experience of designing conversations for voice agents (desirable, not essential).</li><li>Degree in Linguistics, Human-Computer Interaction or related field is desirable.</li><li>Experience in financial services or other highly regulated sectors.</li></ul>Send your CV for more info

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